Terms & Conditions / Privacy Policy
By accessing and using Crewline
By accessing and using Crewline, you accept and agree to be bound by the terms and provision of this agreement. In addition, when using Crewline, you shall be subject to any posted guidelines or rules applicable to such services. Any participation in this service/application will constitute acceptance of this agreement. If you do not agree to abide by the above, please discontinue use of or uninstall Crewline.
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Accuracy Warning
Crewline is a third-party app and is offered for informational purposes only. Crewline shall not be responsible or liable for the accuracy, usefulness, or availability of any information transmitted or made available via the mobile application.
Users are ultimately responsible for relying on their official schedule provided directly by their employer. Any submissions made through Crewline (including but not limited to Flica.net) are done at the user’s own risk.
Crewline does not guarantee uninterrupted availability of the application. Users must verify all submissions and schedule changes through their company’s official systems.
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Crewline Messages
Crewline Messages is an internal communication feature that allows users to send and receive messages with other Crewline users.
By using Crewline Messages, you agree to the following:
User Responsibility:
You are solely responsible for any content you send, receive, or share through Crewline Messages.
Appropriate Use:
You agree not to use Crewline Messages to:
• Harass, abuse, or harm other users
• Share false, misleading, or confidential company information
• Transmit unlawful, offensive, or inappropriate content
• Impersonate another individual or misrepresent your identity
Visibility & Access:
Messages may only be accessible to intended participants (e.g., users on the same trip or conversation group). However, Crewline does not guarantee complete privacy of messages.
Monitoring & Enforcement:
Crewline reserves the right (but not the obligation) to review, monitor, or remove message content and to suspend or terminate accounts that violate these terms.
Data Storage:
Messages may be stored in Crewline’s cloud infrastructure to enable delivery, synchronization, and feature functionality. While Crewline takes reasonable measures to protect this data, we cannot guarantee absolute security.
No Guarantee of Delivery:
Crewline does not guarantee that messages will be delivered, received, or stored without delay or error.
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Subscriptions
Your subscription will automatically renew unless auto-renew is canceled at least 24 hours prior to the end of the current payment period.
Your Apple App Store or Google Play account will be charged for renewal within 24 hours prior to the end of the current period unless canceled.
Users can manage subscriptions through their account settings on their device.
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Free Trials
Crewline may offer free trials at its discretion. Free trials may be modified or discontinued at any time.
Users may be required to provide billing information to begin a free trial.
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Termination of User Account
Crewline reserves the right to terminate your access to the application without notice, which may result in the deletion of your account and associated data.
Any provisions that should survive termination will remain in effect.
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Changes in Policy
Crewline reserves the right to update or modify these Terms and Conditions at any time. Continued use of the application constitutes acceptance of any changes.
Users are encouraged to review this policy periodically.
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Prohibited Activities
Users agree not to:
• Access or copy content using automated tools (bots, scrapers, etc.)
• Attempt to disrupt or interfere with the application
• Use Crewline in any unlawful manner
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Opentime & Tradeboard
Opentime and Tradeboard submissions are not guaranteed.
Crewline is not responsible for:
• Denials or approvals
• Submission errors
• Scheduling conflicts
Users must verify all actions through their official company systems.
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Flight Information
Flight information provided within Crewline is not guaranteed to be accurate. It is provided for convenience only.
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Trip Worth
Trip Worth is an estimate based on user-provided inputs such as pay rate and per diem. It should not be used for official or financial decision-making.
Crewline shall not be responsible or liable for the accuracy, usefulness, or availability of this information.
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Flight Loads
Flight loads are retrieved using credentials entered by the user.
• Credentials are not stored in Crewline’s cloud
• Credentials are stored only on the user’s device
• Flight load data is not stored and must be retrieved each time
Crewline is not responsible for the accuracy of this information.
Privacy Policy (Crewline)
Crewline believes in the importance of privacy of individuals’ information. This statement sets forth the policy Crewline intends to uphold to honor users’ personal information. “Personal information” in this policy refers to any piece of information that identifies a user as an individual.
Crewline will not collect, use, or disclose your personal information without your consent, except as described in this policy. By accessing and using Crewline, you accept and agree to be bound by this Privacy Policy.
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What personal information we collect
When users access Crewline for the first time, account creation requires the user’s phone number for verification purposes. The phone number is stored in Crewline’s cloud database and associated with a unique user identifier.
After verification, users must sign in to their Flica account using credentials provided by their employer. The user’s Flica username and password are NOT stored in Crewline’s cloud database and remain only on the user’s device.
Crewline retrieves schedule data, including the user’s name, employee ID, company, and title. This information is stored in Crewline’s cloud database and may be displayed on the user’s profile to other Crewline users only when they are scheduled to work together. This information cannot be modified by the user.
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Profile & Optional Information
Users may view their personal information under the “Profile” tab.
• Name, employee ID, and title cannot be edited, as they are retrieved directly from Flica
• Phone number may be displayed publicly under the “Optional Info” section
• Users can toggle visibility of optional information using the visibility (“eye”) icon
Users may optionally add:
• Base
• Hire date
• Email address
• Profile photo
Optional information is stored in Crewline’s cloud database and may be visible to users scheduled to work together.
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Crewline Messages Data
Crewline Messages allows users to communicate with other Crewline users.
To provide this functionality, Crewline may collect and store:
• Message content
• Timestamps
• Participant information (sender and recipients)
This data is stored in Crewline’s cloud infrastructure to enable message delivery, synchronization, and app functionality.
Crewline does not guarantee the security of messages and cannot ensure complete privacy. Users should avoid sharing sensitive or confidential information through Crewline Messages.
Crewline does not sell or share message data with third parties, except:
1. When required by law
2. When necessary to protect Crewline’s rights or users’ safety
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How we use personal information
Crewline uses personal information to:
• Provide and operate app functionality
• Display user profiles to relevant coworkers
• Enable communication through Crewline Messages
• Improve and maintain the application
• Provide user support
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Disclosure of personal information
Crewline will not disclose personal information to third parties unless:
1. You have authorized us to do so
2. We are legally required to do so
3. It is necessary to protect Crewline’s rights, property, or users
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Data Security
Crewline takes reasonable measures to protect your personal information. However, no method of transmission or storage is completely secure.
Crewline cannot guarantee the security of:
• Data transmitted via email
• Messages sent through the app
• Any data once it leaves the application
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Access to personal information by employees
Access to user data is limited to Crewline employees who require it for support or operational purposes.
All employees are informed of the importance of maintaining user data confidentiality.
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User precautions
Users are encouraged to:
• Keep their passwords confidential
• Avoid sharing sensitive information
• Be cautious when communicating with others
Crewline will never ask for your password via unsolicited phone calls or emails.
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Third-party services
Crewline may link to third-party websites or services. Crewline does not control and is not responsible for the privacy practices of those third parties.
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Data retention
Personal information stored in Crewline’s cloud database may remain even if the user is no longer actively using the app.
To request deletion of your data, please contact:
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Changes to this Privacy Policy
Crewline may update this Privacy Policy from time to time. Continued use of the app constitutes acceptance of any changes.
Users are encouraged to review this policy periodically.
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Contact
If you have any questions regarding this Privacy Policy, please contact: