FAQs
Opentime & Tradeboard
Where do I see Opentime trips?
How do I change my settings to only view how many Opentime trips there are?
How do I add an Opentime trip?
How do I drop one of my trips?
How do I drop my trip to another crew member?
Why is Crewline showing me less trips than Flica for Opentime / Tradeboard ?
In order to see the most current trips that are available, make sure you manually pull-down to refresh your schedule prior to checking for trips.
How do I swap a trip in Opentime?
On your calendar, click any desired date on the "OT" (Opentime) column.
Is Crewline an automated system to pick up trips (a bot?)
Crew
Why can’t I see all of the other crew that I’m working with that aren’t on my pairing? (Chasers, Pilots, DHs, Etc.)
click the green arrow to expand all legs.
Below each leg the other crew will appear.
Keep in mind, Crewline is still growing, and in order to see the crew, the user must be an active Crewline user. Flica does not provide “other” crew information, so we must compile users from Crewline’s database. So, don’t forget to invite crew you don't see listed, to join Crewline!
How do I share my schedule with another crewmember?
On Crewline, you have to grant other crewmembers access to view your schedule and they must do the same for you. (This requires no password sharing!)
My Profile
How do I add a profile photo?
How do I add or erase my contact information?
Schedule
Can I go to the next trip while viewing a particular trip?
You sure can! Whether you're on the 1st day or last day of a trip in the pairing, simply swipe UP (you'll go to the NEXT trip) or DOWN (you'll go to the PREVIOUS trip).
How do I refresh when I'm inside a pairing?
You can refresh your schedule by clicking the Schedule tab and pulling down to refresh your entire schdule. Crewline doesn't currently offer refreshing while within a pairing.
How do I sync my phone calendars with Crewline ?
The easiest way is by tapping on any date on the left of your schedule, the app will request permission to access your calendars. Once you do that, Crewline will sync your calendars and you can start adding events or editing existing ones.
I don't want some of my calendars to be visible, how do I hide them?
Easy, go to settings>calendar settings>caledars and select the ones you want to be visible in your schedules. You can also manage all your calendars from there and they will be synched with your iPhone's schedules.
How do I make fonts BIGGER?
Settings >
The next month on my schedule isn't showing up.
With Crewline, you must go to each month individually to refresh. This reduces overall refresh times for you, the user. So be sure to try and go to the month you're looking to load, pull down to refresh. If you're still having an issue, send us an email @ support@crewlineapp.com and we will be happy to look into it for you.
Flight Info
Where do I see the status of my flight?
Flight status will become available once you're on the current duty day. Inside the pairing, on the left side of each leg, you'll then notice a glowing dot.
How can I see the tail number / aircraft registration number?
Currently, Crewline does not show the specific tail number. We plan to add it in a future update though! Keep an eye out for it. It will eventually be on the flight status details (found when you click a specific leg on the current duty day).
How do I see the aircraft type?
Currently, Crewline does not show the aircraft type... but we're going to add it in future updates! Keep an eye out for it. It will eventually be on the flight status details (found when you click a specific leg on the current duty day).
General
What airlines does Crewline currently support?
Crewline currently supports:
There is a message that says "tap here to update" on my calendar, how do I get rid of it?
This message is to let you know that there is a newer version ready to be downloaded. Tap on the message and it will take you to the app store, then tap on the "update" button. This is important to do, since each update brings new features and also fixes issues that we may have found on the current version.
I’m trying to sign-in and join Crewline, but I’m not receiving a Verification Code... What’s going on?
Your cell phone provider may have restrictions with Verification Codes
on your account.
We suggest contacting your provider directly to turn off “Short Text Number” options.
When in doubt, feel free to message us or email us anytime with questions!
Support@CrewlineApp.com
Android vs. iOS features
The iOS version of Crewline was released about 9 months prior to the Android version. For this reason, there will be differences in the features as we update and release the versions of each platform. Our goal is to have both platform versions of Crewline to encompass the same features in the future. Thanks for your patience!